Discover GearAnimeStore’s Shipping Policy for our made-to-order anime apparel, ensuring a seamless shopping experience as we deliver your unique pieces worldwide.

Please allow 5-7 business days for fulfillment after payment has cleared and allow shipping times on top of that. Shipping times may vary based on your location. You will be notified once your order has shipped with tracking information so you may track your shipment. If you received a shipment notification, please allow at least 3 working days for the tracking information to update.

For logistics reasons, items purchased at the same purchase may sometimes be sent in separate packages. We have warehouses in the US, EU, and China, so shipping time may vary from an estimated 7-15 days. Please note that shipping times may be extended during the peak seasons (Holidays, Christmas, and New Year’s).

Custom-made-to-order

For Shoe products, please allow 10-15 business days for your order to ship out.

All other products are handcrafted, so please allow 5-9 business days for your order to ship out.

If you received a shipment notification, please allow two working days for the tracking information to update.

When will I get my order?

Our production partners throughout the United States offer multiple shipping services from an extensive network of carrier companies. As a result, shipping times are given per item and are always the best estimates.

Delivery Time = Processing time + Shipping time

We proudly offer worldwide shipping via  UPS, USPS, DHL, YanWen, and Yun Express.

Please note that your order will be processed for stocking, packing, and shipping to your provided address.

We shall commit to the delivery time to you as per the table below:

Region Commitment processing time Commitment delivery time Total processing order*
North America region (excluded Mexico) 5-9 business days 7-15 business days 12-19 business days
Europe & UK 5-9 business days 10-15 business days 15-24 business days
USA 5-9 business days 7-15 business days 12-19 business days

Shoe Delivery time

Region Commitment processing time Commitment delivery time Total processing order*
North America region (excluded Mexico) 10-15 business days 7-15 business days 17-25 business days
Europe & UK 10-15 business days 10-15 business days 20-30 business days
USA 10-15 business days 7-15 business days 17-25 business days

*from the day you complete payment to the day you get your order.

If you have any questions or comments, please do not hesitate to contact us through the following:

Email: [email protected]

Carrier Delays

GearAnimeStore will communicate with customers about any significant delays from our carrier partners due to external factors (Covid-19, weather, etc..). Carrier delays incur an additional 3-7 business days to standard delivery times.

🌐 Do you ship worldwide?

We’re excited to offer to ship to the following countries:

🇺🇸 United States: All 50 states, Puerto Rico, Washington DC, and Hawaii

🌍 International:
INTERNATIONAL ORDERS: Please allow an extra 1-3 weeks for international orders to arrive due to customs. International customers are responsible for VAT and customs fees.

🇨🇦 CANADA 🇦🇺 AUSTRALIA 🇳🇿 NEW ZEALAND
🇦🇹 Austria 🇧🇪 Belgium 🇫🇷 France
🇩🇪 Germany 🇮🇹 Italy 🇱🇺 Luxembourg
🇳🇱 Netherlands 🇪🇸 Spain 🇳🇴 Norway
🇸🇪 Sweden 🇸🇬 Singapore 🇲🇾 Malaysia
🇵🇭 Philippines 🇰🇷 South Korea 🇹🇼 Taiwan
🇹🇭 Thailand 🇧🇬 Bulgaria 🇭🇷 Croatia
🇬🇪 Georgia 🇬🇷 Greece 🇮🇸 Iceland
🇮🇪 Ireland 🇱🇹 Lithuania 🇵🇱 Poland
🇷🇴 Romania 🇨🇭 Switzerland 🇹🇷 Turkey
🇮🇱 Israel 🇧🇷 Brazil 🇨🇷 Costa Rica
🇩🇰 Denmark 🇫🇮 Finland 🇨🇱 Chile
🇭🇺 Hungary 🇿🇦 South Africa 🇬🇧 United Kingdom

GearAnimeStore will communicate with customers about any major delays from our carrier partners due to external factors (Covid-19, weather etc..). Carrier delays incur an additional 3-7 business days to normal delivery times.
Happy shopping! 🛍️